Physical Therapy Receptionist

Lakewood, WA

Full Time

Program Services-Delivery

Entry Level

Sea Mar Community Health Centers, a Federally Qualified Health Center (FQHC) founded in 1978, is a community-based organization committed to providing quality, comprehensive health, human, housing, educational and cultural services to diverse communities, specializing in service to Latinos in Washington State. Sea Mar proudly serves all persons without regard to race, ethnicity, immigration status, gender, or sexual orientation, and regardless of ability to pay for services. Sea Mar's network of services includes more than 90 medical, dental, and behavioral health clinics and a wide variety of nutritional, social, and educational services. We are recruiting for the following position:

Sea Mar is a mandatory COVID-19 and flu vaccine organization

Physical Therapy Receptionist – Posting #26859

Hourly Rate: $20.00

Position Summary:

Full-time Receptionist position available for our physical therapy program in Lakewood, WA. This program centers in Primary Care/Sports Medicine.

The Front Desk Receptionist is the liaison between the public and the facility. This job description does not suggest or imply that these are the only duties to be performed by this employee. The Front Desk Receptionist will be required to follow other instructions and to perform other duties as assigned by their supervisor.

Duties and Responsibilities:

Maintain a clean and healthy work space environment and patient area.
Responsible for all daily front desk activities to ensure completion.
Answers the telephone and assists callers.
Schedules and confirms patient appointments according to the Front Desk Manual.
Maintains an average daily registration schedule of 21 patients per provider (MD) and 18 patients per provider (ARNP/PA) or 70 phone calls, depending on role.
Assists the medical/dental records department in;
Scanning documents, queuing/indexing, sorting, filing, pulling charts as needed.
Distributes and screens all incoming and outgoing mail.
Maintains a 100% Collection rate by collecting patient’s account payments and balances.
Assists patients in filling out patient registration forms.
Assists all patients with accessing services to Health Care.
Informs patients about other Health Centers and community services.
Accurately enters patient demographic information into the practice management system.
Demonstrates knowledge and skills necessary to provide care appropriate to the age of the patients served.
Works as a team with the back office to ensure Clinical Quality Measure gaps are addressed.
The front desk will work as a team and complete the tasks that they are responsible for but will always be prepared to assist others as needed.

Education and/or Qualifications:

These are the qualifications that are necessary for someone to be successful at this position:

High School Diploma or GED
Previous experience in a healthcare setting preferred
Bilingual English/Spanish highly preferred

Additional Requirements:

Pre-hire and annual employee health screening required
Annual influenza vaccine required. Only exception is for employees with a medical or religious exemption approved by Administration. Employees with an approved medical or religious exemption must wear a mask at all time during the flu season.

What We Offer:

Sea Mar offers talented and motivated people the opportunity to work in a dynamic and growing community health organization. Working at Sea Mar Community Health Centers is more than just a job, it’s a fulfilling career with opportunity for advancement. The fringe benefits surpass most companies. For example, Full-time employees working 30 hours or more, receive an excellent benefit package of:

Medical
Dental
Vision
Prescription coverage
Life Insurance
Long Term Disability
EAP (Employee Assistance Program)
Paid-time-off starting at 24 days per year + 10 paid Holidays.

We also offer 401(k)/Retirement options and an exciting opportunity to work in a culturally diverse environment.

How to Apply:

To apply for this position, complete the online application and click SUBMIT or APPLY. If you have any questions regarding the position, email Sandy Hernandez, Front Office Supervisor at [email protected]

Sea Mar is an Equal Opportunity Employer

Posted 9/10/2024

External Applicants are considered after 9/13/2024

Please visit our website to learn more about us at www.seamar.org. You may also apply thru our Career page at https://www.seamar.org/jobs-general.html

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