Residency Program Coordinator

Sea Mar Community Health Centers, a Federally Qualified Health Center (FQHC) founded in 1978, is a community-based organization committed to providing quality, comprehensive health, human, housing, educational and cultural services to diverse communities, specializing in service to Latinos in Washington State. Sea Mar proudly serves all persons without regard to race, ethnicity, immigration status, gender, or sexual orientation, and regardless of ability to pay for services. Sea Mar's network of services includes more than 90 medical, dental, and behavioral health clinics and a wide variety of nutritional, social, and educational services. We are recruiting for the following position:

Sea Mar is a mandatory COVID-19 and flu vaccine organization

Residency Program Coordinator - Posting #25348

Hourly Rate: $24.50 

Position Summary:

Full-time position available immediately for our  Residency Program in Vancouver. The Residency Program Coordinator, under the supervision from the BH Nurse Manager and direction from the Residency Program Director (PD) is responsible for assisting in the administration of the Nurse Practitioner Residency programs as outlined in their accreditation program requirements. The Residency Program Coordinator provides administrative support to the BH Nurse Manager and PD, Chief Residents, and provides support to faculty, residents and fellows. The Residency Program Coordinator additionally will interact with faculty, residents, medical students and institutional and regulatory administrative offices as directed by the PD and Designated Institutional Official (DIO). The position requires a detailed understanding of national accreditation policies and procedures. The Residency Program Coordinator is expected to be proactive and work with a high degree of initiative and independent judgment.

Essential Duties and Responsibilities

1. Coordinates the Nurse Practitioner Residency Program to include:

• Administrative support to the Nurse Practitioner Residency Program Director and the Nurse Practitioner Residency Site Director.
• Coordinate with the BH Nurse Manager to develop and finalize monthly clinic schedules for the residents.
• Assist the BH Nurse Manager and Front Desk Supervisor to develop and implement a standardized process for rolling out monthly clinic schedules for the residents.
• Troubleshoot and strategize resident schedules during unexpected last minute alterations (resident calling out, etc.)
• Develop, implement, and oversee the maintenance and efficiency of filing, record keeping, distribution of materials, and other types of program systems.
• Coordinate annual events for the program including recruitment, orientation, graduation, retreats, accreditation site visits, as well as various meetings and program-related events.
• Distribute, collect, and tabulate all evaluation forms, support staff surveys, and patient feedback cards regarding residents and compiles and generates feedback for appropriate follow-up and reporting.
• Maintain databases with resident and faculty data.
• Track, report and ensure compliance with program requirements, credentialing, resident data, resident EMR login information, and billing audits
• Serve as liaison between residents and program administration.
• Handle highly confidential material for residency, faculty, and institution.
• Coordinates the National Nurse Practitioner Residency & Fellowship Training Consortium (NNPRFTC)
• Accreditation and Reporting Requirements:
• Compile, update and submit reports to the NNPRFTC and other professional organizations as directed by the Program Director.
• Compile, tabulate and report data for surveys, questionnaires, census reports, accreditation reports and other forms and documents required by internal and external agencies as directed by the Program Director.
• Collect necessary information for developing appropriate database analysis tools to meet current NNPRFTC requirements.
• Coordinate the NNPRFTC Accreditation site visit.
• Collect, compile, submit and maintain all resident reports or projects.

2. Recruitment of Residents:

• Coordinate communication between applicants and program via e-mails, telephone and written correspondence.
• Serves as an information source for the program, institution(s) and community.
• Adhere to recruitment plan, time-line, guidelines, and policies and procedures for the department.
• Maintain all interview materials used by faculty, residents and applicant.
• Manage review of residency applications using the Form Assembly system as directed by the Program Director.
• Coordinates all resident interviews and communications with applicants.
• Coordinates applicants’ interview day.
• Plans and arranges interview social activities.
• Coordinate the resident ranking meeting.
• Administers and reviews post-match survey to applicants, recommends changes to improve next year’s recruitment activities.

3. Provides Administrative Support for Residents:

• Advise residents on departmental/Sea Mar policies.
• Attend resident meetings as requested.
• Disseminate/distribute all training-related information for residents.
• Coordinate social and retreat activities for residents.

 Conditions of Employment

Must sign an oath of permanent confidentiality covering all provider and patient related information. Must receive a background check upon hire and be in compliance with the organization's infection control policy for initial and annual Tuberculosis testing. The new employee shall sign and date the job description to affirm the validity of the information herein and to signify compliance with the conditions of employment.

Qualifications

• Exceptional organization skills.
• Ability to independently prioritize work.
• Ability to utilize resources effectively and multitask.
• Critical thinking and problem solving skills.
• Effective written and verbal communication skills.
• Ability to adapt and adjust to new or changing situations.
• Exceptional interpersonal and communication skills.
• Ability to maintain confidentiality.
• Understands the dynamics and objectives of the Residency Programs and their relationship with the Sea Mar and participating institutions.
• Understands the management structure of the residency and maintain effective relationships with residents, supervisors, and co-workers.
• Understands principles of record keeping and confidentiality (including HIPAA compliance).
• Able to organize, schedule, and prioritize work for self and others to meet deadlines.
• Able to utilize interpersonal skills to work effectively with others.
• Ability to work effectively in multi-cultural environment with a diverse population.
• Sympathetic, mature, responsible and reliable.

• Demonstrates proficiency with computer applications (Word, Excel, PowerPoint, Outlook, etc.), online resources, and equipment utilized by the department and institution. Must possess the ability to compose professional correspondence.
• Must have solid customer service skills both over the phone and in direct interaction with residents, faculty, providers, and staff.
• Must demonstrate correct spelling and grammar when communicating in writing.
• Spanish language skills desired but not required.

Education and or/Experience:

• Undergraduate degree and/or 2-3 years of office administration experience in healthcare and/or education required.
• Experience with Graduate Medical Education programs preferred.

What We Offer:

Sea Mar offers talented and motivated people the opportunity to work in a dynamic and growing community health organization. Working at Sea Mar Community Health Centers is more than just a job, it’s a fulfilling career with opportunity for advancement. The fringe benefits surpass most companies. For example, Full-time employees working 30 hours or more, receive an excellent benefit package of:

• Medical
• Dental
• Vision
• Prescription coverage
• Life Insurance
• Long Term Disability
• EAP (Employee Assistance Program)
• Paid-time-off starting at 24 days per year + 10 paid Holidays.

We also offer 401(k)/Retirement options and an exciting opportunity to work in a culturally diverse environment. 

How to Apply:

To apply for this position, complete the online application and click SUBMIT or APPLY NOW. If you have any questions regarding the position, email Ashly Taylor, Nurse Manager at [email protected]

Sea Mar is an Equal Opportunity Employer

Posted 07/11/2023

Please visit our website to learn more about us at www.seamar.org. You may also apply thru our Career page at https://www.seamar.org/jobs-general.html